Community Care Supervisor

• Lead a team dedicated to making a positive impact in the community
• Generous salary packaging benefits to enhance your take home pay
• Fixed term position located in Timboon, Southwest Victoria

About Timboon & District Healthcare Service

Timboon and District Healthcare Service (TDHS) is a multipurpose service providing a range of health services ensuring optimal health and overall well-being for individuals, allowing them to fully participate in, and contribute to their community. This is also reflected in our vision, mission and ICARE values: Integrity, Compassion, Accountability, Respect and Excellence.

About the Role ​

As the Community Care Supervisor, your role is to lead and coordinate Timboon and District Healthcare Service (TDHS) Community Care Program, meeting the Standard requirements of the funding and service agreements with the Commonwealth (CHSP) and Victorian Governments (HACC) and brokered services and within the policy and procedures of TDHS.

Duties include:

• Provide care coordination for referrals received and implement care in a timely manner.
• Be directly involved in meeting the client’s needs as a contact point for the service.
• Ensure case notes are documented in a timely manner and in line with policy.
• Ensure client satisfaction with service delivery.
• Manage the provision of high quality customer service at all times that will compliment services to respond community demand.
• Provide leadership and management to all staff employed in the community care team.
• Undertake responsibility for recruitment and day to day management of the staff in conjunction with the Director of Community Health.

This position is fixed term 76 hours per fortnight.

Qualifications, Skills and Experience

To be successful in this role you will have:

• Certificate IV in Community Service with demonstrated experience in a similar role
• Knowledge and understanding of Standards, Community Home Support Programs, HACC and My Aged Care
• Knowledge and understanding of the Active Service Model.
• Possess comprehensive personal computer skills and competency in the Microsoft Office Suite of products.
• High level of literacy and numeracy skills.
• Excellent organisational skills including records management / document skills.
• Able to effectively plan, organise and manage own time and ability to work efficiently with minimal supervision.
• Well-developed verbal communication skills and the ability to communicate with the public and to possess a high level of customer service.
• Ability to work as part of a team.

• Current Victorian Drivers Licence.

All successful applicants are required to satisfactorily clear a National Police Check (conducted by TDHS) and a National Disability Insurance Scheme (NDIS) Check and Working with Children Check (provided by you). All successful applicants will be required to obtain the annual influenza.

Timboon & District Healthcare Service Benefits

• Staff fun days
• Remote Area Housing Tax Concession for remote area dwellers
• Attractive Salary Packaging benefits. Salary packaging up to $9,010 p.a and Meals and Entertainment Benefit up to $2,650 p.a.
• Novated leasing
• Access for employees and their family to the Employee Assistance Program providing emotional, financial and legal support 24/7
• Staff Car Park
• Free access to onsite gym

Applications close: Thursday 19th June 2025

Further information can be obtained by contacting Tanya Wines, Director of Community Health on 03 5558 6000, twines.tdhs@swarh.vic.gov.au

View a position description for Community Care Supervisor prior to applying.

If you need assistance with your application for this role, please email the Human Resources team at humanresources.tdhs@swarh.com.au with your preferred contact method and details, and we will get in touch with you.

Diversity and Inclusion

We believe in the power of diversity and inclusion. We celebrate the unique backgrounds, perspectives, and talents of our team members, fostering an environment where everyone feels valued and respected.

Our commitment to diversity strengthens our ability to provide compassionate and equitable care to all individuals, regardless of their backgrounds, abilities and identities.

We are committed to providing positive employment opportunities and a workplace that promotes wellbeing, and we welcome and encourage applications from those who identify as Aboriginal and/or Torres Strait Islander.

We actively encourage individuals with disabilities and diverse backgrounds and identities to apply for our positions. Should you require any reasonable adjustments or support during the recruitment process, we are here to assist you every step of the way.

We are committed to the safety and wellbeing of all children and young people. Click here for further information on the Victorian Government’s Child Safe Standards.

About the Region

Located in picturesque Timboon, a small town tucked into a wooded valley just 17 km north of the 12 Apostles coastline bursting with flavour and charm, working at our healthcare service will give you the opportunity to earn your living nurturing your desire to help others, while breathing fresh country air and exploring all that this beautiful part of the world has to offer.

Embrace the chance to make a real difference while breathing fresh country air and exploring this award-winning region, crowned the TAC Victorian Top Tiny Tourism Town 2024.

With Warrnambool just 40 km away and Geelong within a 2-hour drive, you'll enjoy the perfect blend of rural tranquillity and city convenience.

Please note Timboon and District Healthcare Service will only contact you via our official email and never use unconventional means, such as text messaging or other services.