Quality Coordinator Community Services

  • Take the next step in your quality and risk management career
  • Play a key role in implementing quality improvements and enhancing consumer outcomes
  • Part time 32 hours per fortnight

About Hesse Rural Health

Hesse is committed to leading health and wellbeing by providing best practice health, aged care and community services to enable the wellbeing of our community. At the heart of Hesse is our staff, with person-centred care for all stakeholders being central to all decision-making. As an innovative rural health service, Hesse provides acute, aged and community-based services across parts of the municipalities of Colac Otway, Golden Plains and the Surf Coast. 

About the Role

As Quality Coordinator - Community Services you will be an integral part of our Quality & Risk team, responsible for:

  • Assisting with the coordination and implementation of the quality improvement program
  • Being the champion for the new Aged Care Act/Support at Home Program and assisting with the collection and submission of quality indicator data.
  • Coordinating efforts towards community services accreditation, and participating in accreditation requirements for all areas of the organistion where applicable.
  • Coordinating review and update of community services related policies and procedures.
  • Establishing and maintaining effective working relationships within the organisation and being a key resource to provide support and education to staff.

About the Culture

Committed to leading health & wellbeing for our regional community. Make a direct and significant impact on the health and well-being of a close-knit community - within their home or in our aged care facility. Hesse has roles available across Golden Plains Shire, Colac Otway Shire and the Surf Coast Shire.

Hesse Rural Health Benefits

  • Professional Growth Opportunities - We take pride in providing professional development opportunities for career advancement. Whether through continuing education, leadership opportunities, you can continue to grow and advance in your career whilst serving the need of our community.
  • Community Engagement - Our small rural health service encourages you to be actively involved in community health education initiatives and preventative care. You become an integral part of the community, forging meaningful connections among residents.
  • Team Collaboration -At Hesse, we often work closely together as part of a tight knit team. Collaboration among all staff is essential for delivery comprehensive care to our age care residents, patients and community.
  • Amazing Destination -Nestled in the picturesque countryside of the Surf Coast Shire, Winchelsea & Bannockburn offers a stunning natural scenery, relaxed lifestyle and did we mention only 30 minutes to the Great Ocean Road, 35 minutes into Geelong and 27 minutes to Colac. Not only does Winchelsea and surrounds offer affordable housing, essential amenities and less traffic congestion, making it an ideal place to live, work and thrive.

Diversity and Inclusion

We believe in the power of diversity and inclusion. We celebrate the unique backgrounds, perspectives, and talents of our team members, fostering an environment where everyone feels valued and respected.

Our commitment to diversity strengthens our ability to provide compassionate and equitable care to all individuals, regardless of their backgrounds, abilities and identities.

We are committed to providing positive employment opportunities and a workplace that promotes wellbeing, and we welcome and encourage applications from those who identify as Aboriginal and/or Torres Strait Islander.

We actively encourage individuals with disabilities and diverse backgrounds and identities to apply for our positions. Should you require any reasonable adjustments or support during the recruitment process, we are here to assist you every step of the way.

We are committed to the safety and wellbeing of all children and young people. Click here for further information on the Victorian Government’s Child Safe Standards.

We are also proud to be Totally Smoke Free.

If you need assistance with your application for this role, please email the People and Culture recruitment@hesse.vic.gov.au with your preferred contact method and details, and we will get in touch with you. Please note we do not accept resumes via email. 

 

Contact:        John Belfrage

Manager Quality and Risk

Email             jbelfrage@hesse.vic.gov.au

Phone:           03 5267 1200

 

Applications close  31 October 2025

 

Position Description