Reception - Call Centre Officer

Employment Type Temporary Part Time

Hours per fortnight48 

Job Category Reception / Call Centre Officer

Req Id - 4622 

 

 

RECEPTION/CALL CENTRE OFFICER

Up to 48 hours per fortnight as a Maternity Leave Position ending 23/12/2025

Flexibility to work up to Full Time to cover Sick Leave and Annual Leave 

 

The successful applicant will be a driven individual who thrives on providing exceptional reception and administration services to support our community access high quality care.

 

What’s required?

 

Essential:

 

  • Outstanding Customer service and friendly, professional phone manner
  • Excellent communication skills both verbal and written
  • Strong administration/secretarial skills
  • Excellent problem solving ability
  • High level of computer literacy: sound working knowledge of Microsoft Office
  • Kind, empathetic nature
  • Ability to work independently and as part of a team

 

Desirable:

 

  • Knowledge of Patient Administration Systems
  • Previous experience in health and community services
  • Previous Call Centre experience

 

Position Description 

 

To apply visit: https://peopleplus.swarh.vic.gov.au/CAH

 

Applications close Friday 30th May 2025.  

 

Diversity and Inclusion
We believe in the power of diversity and inclusion. We celebrate the unique backgrounds, perspectives, and talents of our team members, fostering an environment where everyone feels valued and respected. Our commitment to diversity strengthens our ability to provide compassionate and equitable care to all individuals, regardless of their backgrounds, abilities and identities. 


We are committed to providing positive employment opportunities and a workplace that promotes wellbeing, and welcomes applications from those who identify as an Australian Aboriginal and/or Torres Strait Islander person

We actively encourage individuals with disabilities and diverse backgrounds and identities to apply for our positions. Should you require any reasonable adjustments or support during the recruitment process, we are here to assist you every step of the way.

We are strongly committed to the safety and wellbeing of all children and young people. Click here for further information on the Victorian Government’s Child Safe Standards: About Child Safe Standards | Victorian Government (www.vic.gov.au)

We are also proud to be Totally Smoke Free.

To join our team, all candidates are encouraged to be fully vaccinated against Covid-19 and influenza, aligning with our health services immunisation policy.