Project Officer (Grade 3), Communications & Education SWARH TrakCare
Employment Type - Temporary Full Time
Hours per fortnight - 80
Job Category - Administration - Project Support
Req Id - 8419
Project Officer (Grade 3), Communications & Education SWARH TrakCare
- Warrnambool-based opportunity to play a key role in the implementation of a new Electronic Health Record in South-West Victoria
- Enhance your career with the largest regional healthcare service in Victoria with a purpose
- Enjoy a role that will be varied, challenging and rewarding alongside a highly committed team of project managers
- Enjoy work-life balance in this beautiful coastal town right at the hub of the world-famous Great Ocean Road!
- Temporary full-time opportunity, 80hrs/fortnight (until 30/6/2027), ADOs, 5 weeks leave (pro-rata) & great salary packaging benefits
About the Initiative
South West Alliance of Regional Health (SWARH) provides healthcare services to a population of more than 429,000 people, across South West Victoria. SWARH is embarking on a refresh of the Electronic Health Record (EHR) application that underpins the clinical operations of multiple health sites within this region. The Trak-Edition Project is responsible for delivering this refresh as well as taking the opportunity to review and refine the way our organisation uses its EHR. This is a multi-year project that has an overarching clinical nature, the Project Officer plays a key part in the success of this initiative and will need to be experienced and organised with excellent communication skills.
About the role
The Project Officer (Communications & Education) is a key member of the South West Alliance of Rural Health (SWARH) Applications Team delivering the Trak-Edition Project for 11 health services in the South West region. The Trak-Edition Project is a major undertaking requiring significant configuration.
Reporting to the Senior Project Manager, the role will work primarily under the guidance of the Change & Learning Manager. The objective of the role is to support the execution of the project communications plan, covering a broad range of change and learning activities for a geographically diverse audience comprised of over 5000 individuals, inclusive of C-suite, medical, nursing, allied health, hospital management and administrative staff.
The role will undertake a broad range of communications and administrative duties to meet agreed needs and be involved in the support of project initiatives including, but not limited to, the change and learning program. Ultimately, this role complements the change and learning functions through the creation and distribution of clear, concise and engaging project communications using a variety of mediums and techniques appropriately tailored to the audience. Multiple bodies of work may be required to be undertaken simultaneously with various members of the team according to the Project Plan and timelines.
The role is based in Warrnambool, Victoria, and some intrastate travel may be required.
Key responsibilities
- Develop, maintain and execute project communication plans aligned with project rollout and implementation phases, ensuring clear and consistent messaging to stakeholders.
- Create and distribute a range of internal and external communication materials and resources, including newsletters, communication packs, online content and project updates to support project delivery activities.
- Coordinate stakeholder engagement activities, including scheduling meetings and workshops, preparing agendas and minutes, and supporting effective collaboration across clinical, operational and project teams.
- Support project administration and continuous improvement activities through SharePoint and mailbox management, integration of communication activities into project plans, and contribution to risk, issue and change management processes.
What we’re looking for
- Demonstrated experience in Project Officer or equivalent roles, with the ability to develop and deliver project artefacts and communications to both business and technical stakeholders within a large and complex 24/7 organisation.
- Excellent communication and stakeholder engagement skills, with proven ability to build rapport and work collaboratively across diverse professional groups and organisational levels.
- Strong organisational skills with a methodical and detail-oriented approach, including the ability to manage competing priorities, understand task interdependencies, and ensure accuracy in project delivery.
- Advanced computer proficiency, particularly within the Microsoft Office Suite, with the ability to utilise technology to produce clear, consistent, and engaging communications.
Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services.
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Excellent working conditions and a strong sense of job satisfaction
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A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program
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Extensive professional development opportunities
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Attractive salary packaging benefits
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Living expenses capped at $9,010
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Meals and entertainment capped at $2,650
For more information about working at Barwon Health, please click here
Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve. We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community.
Child safety
We are strongly committed to the safety and wellbeing of all children and young people. Click here for further information on the Victorian Government’s Child Safe Standards
Additional information
If you need adjustments to participate in the recruitment process, please contact us at peopleassist@barwonhealth.org.au
All appointments are subject to:
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Satisfactory Police Record Check
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Immunisation Status Clearance
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Working with Children Check (if applicable)
To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description. Please note: We do not accept resumes via email.
Contact person: Ken Leong
Email: kleong@swarh.vic.gov.au
Phone: (03) 5564 4080
Application closing date: 9 June, 2026
Internal applicants:
If you are currently employed at Barwon Health, please ensure you sign in via the employee login on the external careers page or access the careers cage through One Point (intranet) before applying.
Shortlisting may commence prior to the closing date - early applications are encouraged.
Barwon Health does not accept unsolicited resumes from recruitment agencies. Candidates must apply directly through the official recruitment portal.