Ward Clerk, Mental Health, Drugs and Alcohol Service
Employment Type - Permanent Part Time
Hours per fortnight - 40
Job Category - Administration - Ward Clerk
Req Id - 9071
- Work and enhance your career with Victoria's largest regional health service provider
- Enjoy a rewarding position in a supportive team environment!
- Rotating roster to include Day, Evening & Weekend Shifts
- Great permanant part- time hours ( 40 hours per fortnight) with 5 weeks annual leave (pro-rata) and salary packaging benefits
About the role
Provide ward clerk assistance, secretarial, and receptionist services within MHDAS Inpatient Units, to enable the team to provide efficient, courteous and clinically effective treatment and care for people experiencing the effects of major mental illness and/or drug and alcohol issues.
- Entry of data, print and complete routine reports from relevant databases such as, but not limited to iPMS, The Care Manager (TCM), Bossnet and RAPID in accordance with Barwon Health requirements for use in patient care and health services analysis.
- Entry of other data into administration spread sheets and data base systems and production or printing of routine reports.
- Accurate labelling and scanning of client documentation into electronic systems.
- Participate in the orientation and training of new staff, when required.
- Promptly answer telephones and provide courteous response Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services.
About Mental Health, Drug and Alcohol Services (MHDAS)
MHDAS provides integrated and recovery oriented mental health, drugs and alcohol assessment, treatment and community support to people of all ages within the Barwon region experiencing, or at risk of experiencing, mental health and drug & alcohol issues, and their families.
Our service is internationally recognised for its innovative clinical programs and integrated models of practice that are client centred, accessible and family inclusive. We are fortunate to enjoy terrific internal relationships and have developed excellent partnerships with the local community that provide for seamless integrated care for our clients.
MHDAS is entering a new phase of co-design of our service system with people who access our services and our wider community. This will build on our nationally recognized unique cultural approach to the challenges of recovery-oriented service delivery to redesign our service system.
Key responsibilities
- Provide accurate and timely data entry, reporting, database maintenance and general administrative support across health systems.
- Prepare professional correspondence and documentation and provide effective administrative coordination to multidisciplinary teams.
- Maintain accurate, secure patient information and support documentation audits, quality improvement and compliance requirements.
- Follow Barwon Health policies, OHS requirements, legislation and organisational values while providing flexible administrative support across the service.
What we’re looking for
- Demonstrated experience in a challenging consumer focused environment
- Previous employment in an administrative/clerical role
- Computer literacy and the ability to learn specialist programs used within Barwon Mental Health Drug and Alcohol Service
- Flexibility to work rostered shifts and additional hours to meet departmental needs
- Excellent verbal and written communication skills
Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services.
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Excellent working conditions and a strong sense of job satisfaction
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A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program
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Extensive professional development opportunities
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Attractive salary packaging benefits
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Living expenses capped at $9,010
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Meals and entertainment capped at $2,650
For more information about working at Barwon Health, please click here
Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve. We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community.
Child safety
We are strongly committed to the safety and wellbeing of all children and young people. Click here for further information on the Victorian Government’s Child Safe Standards
Additional information
If you need adjustments to participate in the recruitment process, please contact us at peopleassist@barwonhealth.org.au
All appointments are subject to:
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Satisfactory Police Record Check
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Immunisation Status Clearance
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Working with Children Check (if applicable)
To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description. Please note: We do not accept resumes via email.
Contact person: Lynette (Lyn) Fox | Team Leader | Ward Clerks | MHDAS
Email: lynette.fox@barwonhealth.org.au
Phone: (03) 4215 9000
Application closing date: 20 September 2026
Internal applicants:
If you are currently employed at Barwon Health, please ensure you sign in via the employee login on the external careers page or access the careers page through One Point (intranet) before applying.
Shortlisting may commence prior to the closing date - early applications are encouraged.
Barwon Health does not accept unsolicited resumes from recruitment agencies. Candidates must apply directly through the official recruitment portal.