Team Leader and Administration Officers, Allied Health
Employment Type - Permanent Full Time; Permanent Part Time
Hours per fortnight - 0
Job Category - Administration - Customer Services
Req Id - 3855
HAVE IT ALL
JOIN OUR ALLIED HEALTH TEAM NOW!
- Multiple roles available - Permanent Full time Team Leader (Grade 3) and Permanent Full Time or Part time Administration Officer (Grade 1)
- Be part of a team who are focused on providing the highest quality patient-centred care
- Enjoy a role that will be varied, challenging and rewarding
About Barwon Health
Barwon Health is one of the largest and most comprehensive regional health services in Australia, providing care at all stages of life and circumstance. Services available through Barwon Health cover the full spectrum from primary care, community services, aged care, rehabilitation, mental health, emergency and acute care. We serve more than 500,000 people through the efforts of more than 9000 staff and volunteers across more than 20 sites. Barwon Health is committed to developing a vibrant culture of education, training and research that advances health and wellbeing for all.
About the facility
Our major sites include University Hospital Geelong in Geelong’s CBD, the McKellar Centre precinct in North Geelong, Barwon Health North in Norlane, and residential aged care facilities spanning the region. Comprehensive mental health, community health and dental services are delivered through various programs across the Barwon South West Region, including Torquay and Colac.
About the role
Administration officer: Join a high performing, committed, and flexible administration team supporting Allied Health services
As the Administration Officer, you will oversee administrative operations across acute allied health outpatient and inpatient services, ensuring seamless coordination and exceptional customer service.
Key Responsibilities:
- Lead and support a high-performing administration team.
- Provide exceptional customer service to patients and the public accessing Allied Health services.
- Oversee administrative support for Allied Health departments, including Physiotherapy, Occupational Therapy, Dietetics, Speech Pathology, Audiology, Psychology, and Podiatry.
- Manage data entry tasks efficiently and within agreed timeframes.
- Take accountability for the daily operations of the Allied Health Office, with and without management referral.
- Build and maintain strong relationships with internal and external stakeholders.
Team Leader: Take the lead in driving excellence in administrative support across Allied Health services
As the Allied Health Administration Team Leader, you will oversee and coordinate multiple administrative teams across Acute Allied Health Outpatients and Inpatients. You will ensure procedural compliance, high-quality customer service, and operational efficiency across all workgroups.
Key Responsibilities:
- Supervise and support a high-performing team of administration officers.
- Oversee daily operations, ensuring work patterns align with service demands.
- Maintain procedural compliance and ensure policies are understood and followed.
- Manage rostering, recruitment, and selection of administration staff.
- Ensure IPM data collection, integrity, and reporting are maintained.
- Oversee billing processes and resource allocation to meet service requirements.
- Provide training and orientation for new and existing staff.
- Work closely with the Outpatient Coordinator, Senior Staff, and Allied Health Managers on service development and continuous improvement initiatives.
Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services.
About the culture
You will have the opportunity to be part of a highly skilled, professional and dedicated team who take pride in providing high quality services. We promote positive, respectful relationships and strong partnerships within the workplace. Grow and develop your capabilities with Barwon Health’s commitment to professional development.
- Excellent working conditions with a high sense of job satisfaction
- A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program
- Wide-range of professional development opportunities to enhance your career
- Attractive salary packaging benefits. Living expenses capped at $9,010 and meals and entertainment capped at $2,650
Derived from the local Wathaurong Aboriginal name for the region Djilang, Geelong is thought to mean ‘Tongue of Land’.
- Geelong offers a range of lifestyle choices including inner city, coastal, suburban and rural homes
- Geelong is home to world class schools and education providers
- Doorstep to the Great Ocean Road, Bellarine Peninsula and the Surf Coast
- Appreciate our vast and abundant parklands, sports and entertainment attractions, and thriving dining and shopping complexes
To learn more about the region, click here.
Diversity and Inclusion
We believe in the power of diversity and inclusion. We celebrate the unique backgrounds, perspectives, and talents of our team members, fostering an environment where everyone feels valued and respected.
Our commitment to diversity strengthens our ability to provide compassionate and equitable care to all individuals, regardless of their backgrounds, abilities and identities.
We are committed to providing positive employment opportunities and a workplace that promotes wellbeing, and we welcome and encourage applications from those who identify as Aboriginal and/or Torres Strait Islander.
We actively encourage individuals with disabilities and diverse backgrounds and identities to apply for our positions. Should you require any reasonable adjustments or support during the recruitment process, we are here to assist you every step of the way.
We are committed to the safety and wellbeing of all children and young people. Click here for further information on the Victorian Government’s Child Safe Standards.
Prior to commencement with Barwon Health, all new employees are required to provide a completed Barwon Health Immunity Status form and have Staff Care clearance.
Contact person: Rachael Hyder
Email: rachael.hyder@barwonhealth.org.au
Phone: (03) 4215 0873
Application closing date: 7th, March 2025
Position Description: