Senior Mental Health Clinician, Adult Phone Triage
Employment Type - Temporary Part Time
Hours per fortnight - 8
Job Category - RPN4, OT4, SW4, Psychologist 3
Req Id - 9541
- Make a difference in acute mental health and AOD care as the initial point of contact for adults 26 years and over
- Use your advanced clinical skills in a supportive community team
- Temporary part time opportunity 8 hours per fortnight until 05/04/2027
About the role
Senior Mental Health Clinician, Adult Phone Triage within the team complete expert and timely mental health, alcohol and other drug triages to determine the most appropriate treatment and care pathways for Adults. Referrals are received in written and telephone form, with the triage process undertaken primarily by phone. This is senior clinician role is consumer focused and requires the highest standard of assistance through the provision of clinical advice, recommendations and referrals.
Senior clinicians within the Phone Triage team will demonstrate clinical leadership through mentorship and supervision of RPN3/AH2 clinicians, contributing to the ongoing development of the service and supporting their manager with day to day operations.
Key Responsibilities
- Provide senior clinical assessment and triage, including mental health, AOD, risk and psychosocial crisis assessment, with culturally responsive and family-inclusive care
- Coordinate consumer care and clinical pathways, facilitating referrals, providing secondary consultation, supporting effective handovers and liaising with internal teams and external agencies
- Provide clinical leadership and support, assisting with workload allocation, clinical audits, team meetings, reporting, policy development and acting in the Manager’s role during extended leave
- Drive quality improvement and professional practice, contributing to service reviews, clinical governance, education, policy development and compliance with professional, legislative and health service standards
What we’re looking for
- Significant acute mental health and AOD experience, with advanced clinical skills in assessment and treatment within a community setting
- Relevant professional qualifications and registration in Mental Health Nursing, Occupational Therapy, Social Work or Clinical Psychology, with AHPRA registration where applicable
- Current Driver Licence, with postgraduate qualifications in clinical practice and/or leadership highly regarded
Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services.
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Excellent working conditions and a strong sense of job satisfaction
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A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program
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Extensive professional development opportunities
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Attractive salary packaging benefits
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Living expenses capped at $9,010
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Meals and entertainment capped at $2,650
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For more information about working at Barwon Health, please click Here
Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve. We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community.
Child Safety
We are strongly committed to the safety and wellbeing of all children and young people. Click here for further information on the Victorian Government’s Child Safe Standards: About Child Safe Standards | Victorian Government (www.vic.gov.au)
Additional information
If you need adjustments to participate in the recruitment process, please contact us at peopleassist@barwonhealth.org.au
All appointments are subject to:
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Satisfactory Police Record Check
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Immunisation Status Clearance
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Working with Children Check (if applicable)
To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description. Please note: We do not accept resumes via email.
Contact person: Sarah Stein | Community AIS Phones Triage Manager
Email: SARAH.STEIN@barwonhealth.org.au
Phone: (03) 4215 8640, Monday to Friday, 9am to 4pm
Application closing date: Tuesday October 13, 2026
Shortlisting may commence prior to the closing date - early applications are encouraged.