Reception & Administration Support (Grade 1) South Area

Employment Type -  Permanent Part Time

Hours per fortnight - 32 

Job Category - Administration - Customer Service

Req Id - 7654 

• Enhance your career with the largest regional healthcare service in Victoria
• Grow your skills at an organisation invested in your long-term development
• Permanent part-time opportunity (32 hours per fortnight) 5 weeks annual leave pro rata and salary packaging

About the role

The role of Reception and Administration Support is to provide an effective and efficient reception/administrative service across Barwon Health sites and contribute to the overall performance of Barwon Health to ensure high quality customer service. A focus of this role is ensuring that the administration functions support the patient journey core principles of access and patient centred care with a high standard of quality

Key Responsibilities

• Model and uphold the values and expected behaviours of Barwon Health.
• Provide a customer-focused service to internal and external stakeholders.
• Manage day-to-day administrative operations within the assigned area.
• Support administrative workflows including documentation, medical record management, and accurate billing.
• Assist with reception and administrative tasks and projects as required.
• Maintain strict privacy, confidentiality, information security, and a respectful, non-discriminatory workplace.

What we’re looking for

• Current Victorian Driver’s Licence and access to reliable transport.
• Strong interpersonal and written/verbal communication skills with a professional, courteous approach.
• Demonstrated experience in a busy reception or administrative role within a confidential environment.
• High level computer literacy, including Microsoft 365 (Word, Excel), internet use, and electronic information systems/databases.
• Strong organisational, literacy and numeracy skills with the ability to prioritise, multitask and work effectively in a high-pressure environment.

Community Health

Barwon Health has five major community health centres, Corio, Belmont, Newcomb, Torquay and Anglesea which provide a range of services to the Barwon region. Services provided by the Community Health Centres include podiatry, physiotherapy, psychology, social work, nutrition, speech pathology, community health nursing and occupational therapy. Barwon Health Community Nursing is a HACC funded service and also provides care for clients requiring Hospital in the Home, Post-Acute and Palliative care.

Position Description 

Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services.

Barwon Health staff benefits

• Excellent working conditions and a strong sense of job satisfaction
• A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program
• Extensive professional development opportunities
• Attractive salary packaging benefits
• Living expenses capped at $9,010
• Meals and entertainment capped at $2,650

For more information about working at Barwon Health, please click Here

Diversity and Inclusion

Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve. We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community.

Child Safety

We are strongly committed to the safety and wellbeing of all children and young people. Click here for further information on the Victorian Government’s Child Safe Standards: About Child Safe Standards | Victorian Government (www.vic.gov.au)

Additional information

If you need adjustments to participate in the recruitment process, please contact us at peopleassist@barwonhealth.org.au

All appointments are subject to:

• Satisfactory Police Record Check
• Immunisation Status Clearance
• Working with Children Check (if applicable)

To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description. Please note: We do not accept resumes via email.

Contact person:  Melissa Dalton
Email:  melissa.dalton@barwonhealth.org.au
Phone:  (03) 4215 6800

Application closing date: 27th, March 2026