Reception & Administration Support (Grade 1), South Area

Employment Type -  Permanent Full Time

Hours per fortnight - 80 

Job Category - Administration - Customer Service

Req Id - 8418 

• Build your career with Victoria’s largest regional health service
• Join a supportive, high-performing team making a real community impact
• Permanent full-time role | 80 hours per fortnight | ADOs, 5 weeks leave & salary packaging

About the role

The role of Reception and Administration Support is to provide an effective and efficient reception/administrative service across Barwon Health sites and contribute to the overall performance of Barwon Health to ensure high quality customer service. A focus of this role is ensuring that the administration functions support the patient journey core principles of access and patient centred care with a high standard of quality

Key Responsibilities

• Provide day-to-day administrative and reception support to ensure efficient operations within the assigned area.
• Maintain accurate documentation, medical records and billing processes in line with organisational standards.
• Deliver a customer-focused service to patients, staff and stakeholders while supporting a collaborative and respectful workplace culture.
• Uphold privacy, confidentiality, information security and organisational compliance requirements at all times.

What we are looking for

• Strong interpersonal, written and verbal communication skills, with a professional and respectful approach to customer service and confidentiality.
• Demonstrated experience in a busy reception or administrative environment, with the ability to manage competing priorities and work independently under pressure.
• Excellent computer literacy, including proficiency in Microsoft 365, electronic information systems, databases, and strong literacy and numeracy skills.
•  Current Victorian Driver’s Licence with reliable transport.

Position Description

Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services.

Barwon Health staff benefits

• Excellent working conditions and a strong sense of job satisfaction
• A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program
• Extensive professional development opportunities
• Attractive salary packaging benefits
• Living expenses capped at $9,010
• Meals and entertainment capped at $2,650

For more information about working at Barwon Health, please click Here

Diversity and Inclusion

Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve. We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community.

Child Safety

We are strongly committed to the safety and wellbeing of all children and young people. Click here for further information on the Victorian Government’s Child Safe Standards: About Child Safe Standards | Victorian Government (www.vic.gov.au)

Additional information

If you need adjustments to participate in the recruitment process, please contact us at peopleassist@barwonhealth.org.au

All appointments are subject to:

• Satisfactory Police Record Check
• Immunisation Status Clearance
• Working with Children Check (if applicable)

To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description. Please note: We do not accept resumes via email.

Contact person:  Melissa Dalton 
Email:  melissa.dalton@barwonhealth.org.au
Phone:  (03) 4215 6800

Application closing date:  7th June 2026