Quality and Improvement Coordinator (Grade 5), Aged Care Single Assessment Service

Employment Type -  Permanent Full Time

Hours per fortnight - 80 

Job Category - Management - Line - Clinical

Req Id - 9200 

• Drive quality, safety and service improvement across a major regional aged care assessment service.
• Join a collaborative VIC 3 leadership team shaping best-practice outcomes for older people across regional Victoria
• Permanent full-time role | 80 hours per fortnight | ADOs, 5 weeks leave & salary packaging 

About the role 

Barwon Health is the Victorian Department of Health appointed Aged Care Assessment (ACA) Lead Provider for the VIC 3 Service Area, delivering hospital and community-based aged care assessment services across the Barwon South West, Grampians and Loddon Mallee regions in partnership with Grampians Health and Bendigo Health.

We are seeking a Quality and Improvement Coordinator to join the Victorian West Single Assessment Service (SAS) in this newly created role. Working closely with Service Managers and Workplace Trainers across VIC 3, you will provide expert leadership in quality, safety, clinical governance and continuous improvement to support the delivery of high-quality and timely aged care assessments.

In this role, you will help drive service excellence by supporting compliance with Commonwealth and Victorian Department of Health contractual requirements and KPI performance, monitoring risk and safety initiatives, and contributing to the standardisation of aged care assessment processes and practices across the consortium.

This is an exciting opportunity to play a key role in shaping quality and improvement outcomes for a large, collaborative aged care assessment service supporting older people across regional Victoria.

Key Responsibilities 

• Lead the development and implementation of quality, safety and improvement plans to support best-practice aged care assessment services and drive KPI performance across the VIC 3 consortium
• Monitor, analyse and report quality, safety, risk and performance data, including audits, incidents, complaints and contractual compliance requirements
• Collaborate with Service Managers and Workplace Trainers to standardise policies, protocols and assessment practices and foster a culture of continuous improvement and clinical governance

What we’re looking for 

• Tertiary qualification in nursing, allied health or a related health discipline, with at least 2 years’ clinical or professional experience
• Demonstrated leadership, interpersonal and facilitation skills, with experience collaborating with managers and senior clinicians and preparing high-quality reports and documentation
• Proven experience implementing safety, quality and improvement initiatives; knowledge of My Aged Care Assessment, RiskMan and aged care quality systems is highly regarded

Position Description 

Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services. 

Barwon Health staff benefits 

• Excellent working conditions and a strong sense of job satisfaction 
• A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program 
• Extensive professional development opportunities 
• Attractive salary packaging benefits 
• Living expenses capped at $9,010 
• Meals and entertainment capped at $2,650 

For more information about working at Barwon Health, please click Here 

Diversity and Inclusion 

Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve. We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community. 

Child Safety 

We are strongly committed to the safety and wellbeing of all children and young people. Click here for further information on the Victorian Government’s Child Safe Standards: About Child Safe Standards | Victorian Government (www.vic.gov.au) 

Additional information 

If you need adjustments to participate in the recruitment process, please contact us at peopleassist@barwonhealth.org.au 

All appointments are subject to: 

• Satisfactory Police Record Check 
• Immunisation Status Clearance 
• Working with Children Check (if applicable) 

To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description. Please note: We do not accept resumes via email

Contact person:  Katharine Manning
Email:  katharine.manning@barwonhealth.org.au

Application closing date:  14 August 2026