Patient Administration Assistant (Grade 1), Medical Imaging

Key responsibilities 

• Act as the first point of contact, providing a warm, professional experience for patients, visitors, and clinicians.
• Schedule and manage patient bookings across services, ensuring efficient use of clinical time and smooth patient flow.
• Accurately register, update, and maintain patient information and correspondence across relevant systems.
• Support accurate billing and receipting processes in line with Medicare guidelines and organisational requirements.

What we’re looking for 

• Strong Interpersonal Skills - ability to liaise across a broad range of clients/customers, including patients, clinicians, external customers, fellow team members and Barwon Health management 
• Demonstrated experience working within a team environment in either an administration or customer service position
• High level of computer literacy including Microsoft 365, with an aptitude to learn new specialised computer programs
• Ability to work independently, interdependently and flexibly within a multidisciplinary program.
• Excellent organisational and administrative skills
• Demonstrated initiative/commitment to achieve desired team/business outcomes 

Position Description  

Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services. 

Barwon Health staff benefits 

• Excellent working conditions and a strong sense of job satisfaction 

• A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program 

• Extensive professional development opportunities 

• Attractive salary packaging benefits 

• Living expenses capped at $9,010 

• Meals and entertainment capped at $2,650 

For more information about working at Barwon Health, please click here 

Diversity and inclusion 

Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve. We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community. 

Child safety 

We are strongly committed to the safety and wellbeing of all children and young people. Click here for further information on the Victorian Government’s Child Safe Standards 

Additional information 

If you need adjustments to participate in the recruitment process, please contact us at peopleassist@barwonhealth.org.au 

All appointments are subject to: 

• Satisfactory Police Record Check 

• Immunisation Status Clearance 

• Working with Children Check (if applicable) 

To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description. Please note: We do not accept resumes via email.