Intake Worker, Primary Care
Employment Type - Temporary Part Time
Hours per fortnight - 32
Req Id - 9060
- Open to Registered Nurses and Allied Health professionals | Work within a highly passionate and dedicated multidisciplinary team
- Support consumers and carers to achieve an optimum level of health independence
- Temporary part time position (32 hours per fortnight) until 4 July 2026
About the role
As part of Public Health and Primary Care Unit, Primary Care teams deliver services to the multi-disciplinary Primary Care program area. The Primary Care Intake Role supports these teams by coordinating the screening and prioritisation of new referrals. Working closely with internal teams and external providers, the role determines service suitability, confirms priority for care and escalates concerns when required to ensure safe, timely and high-quality consumer experiences. Through holistic assessment of referrals and enquiries, the Intake role ensures consumers are connected with the most appropriate services across Barwon Health and receive person-centred, goal-directed care aligned with their individual needs.
Working within their scope of practice, the Intake role identifies additional services that may benefit consumers and provides information regarding available services, fees, eligibility criteria, and expected waiting times.
The Intake role works collaboratively with Primary Care teams, Information & Access services, and site-based clinical and administrative staff to support effective referral management and care coordination. Maintaining a broad understanding of services across Barwon Health, the Intake Clinician develops strong relationships with key stakeholders to facilitate access to appropriate care pathways and ensure consumers receive the right care at the right time.
Key responsibilities
- Provide consumer-centred care and referral management by conducting comprehensive screening, identifying client needs, prioritising referrals, and ensuring timely access to appropriate services in line with clinical guidelines and scope of practice.
- Deliver high-quality, safe, and effective services by adhering to Barwon Health policies, procedures, clinical standards, health literacy principles, and relevant legislative and professional requirements.
- Collaborate with multidisciplinary teams and stakeholders to support coordinated care, effective communication, service accessibility, and positive consumer outcomes.
- Contribute to service improvement and professional development through participation in quality improvement activities, reflective practice, evidence-based care, and ongoing learning to enhance service delivery.
What we’re looking for
- Bachelor’s, Master’s, or Doctoral Degree in Nursing or an Allied Health discipline, with current AHPRA registration (where applicable) and experience consistent with the relevant Award/Agreement classification requirements.
- Demonstrated clinical expertise, independent practice capability, and commitment to ongoing professional development, reflective practice, and evidence-based care.
- Strong communication, interpersonal, and relationship-building skills, with the ability to collaborate effectively with multidisciplinary teams, resolve conflicts, influence outcomes, and facilitate open discussions.
- Demonstrated proficiency in information technology systems, ability to work independently and collaboratively, and commitment to delivering inclusive, culturally safe care aligned with Barwon Health values.
Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services.
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Excellent working conditions and a strong sense of job satisfaction
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A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program
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Extensive professional development opportunities
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Attractive salary packaging benefits
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Living expenses capped at $9,010
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Meals and entertainment capped at $2,650
For more information about working at Barwon Health, please click here
Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve. We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community.
Child safety
We are strongly committed to the safety and wellbeing of all children and young people. Click here for further information on the Victorian Government’s Child Safe Standards
Additional information
If you need adjustments to participate in the recruitment process, please contact us at peopleassist@barwonhealth.org.au
All appointments are subject to:
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Satisfactory Police Record Check
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Immunisation Status Clearance
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Working with Children Check (if applicable)
To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description. Please note: We do not accept resumes via email.
Contact Person: Gabby Schultz or Ben Spedding, Primary Care Coordinator (Belmont)
Email: gabrielle.schultz@barwonhealth.org.au or ben.spedding@barwonhealth.org.au
Phone: (03) 4215 6800
Application closing date: 18 August 2026
Internal applicants:
If you are currently employed at Barwon Health, please ensure you sign in via the employee login on the external careers page or access the careers page through One Point (intranet) before applying.
Shortlisting may commence prior to the closing date - early applications are encouraged.
Barwon Health does not accept unsolicited resumes from recruitment agencies. Candidates must apply directly through the official recruitment portal.