Health Records Clerk (Grade 1), Health Information Services

Employment Type -  Permanent Part Time

Hours per fortnight - 37.5 

Job Category - Administration - Clerical/Data Entry/Typist/Telephonist

Req Id - 7634 

• Enhance your career with the largest regional healthcare service in Victoria

• Enjoy a rewarding position in a supportive team environment!

• Permanent part-time position (37.5 hours per fortnight) job share will be considered 

About the role

Are you interested in clerical or administrative tasks, along with an interest in the digital environment? An exciting position opportunity has opened to join our well recognised Health Information Services Department based at The University Hospital Geelong.

Health Information Services manages the health records of Barwon Health within a digital environment as well as managing historical records, release of information requests, data integrity and health record forms management. The role includes covering leave across several Health Record Clerk positions and providing assistance with the scanning process.  

In order to shine in this role, you will need to have strong IT skills, a positive 'can do' attitude, proven ability to manage priorities and have experience in service delivery and health record and relevant legislation knowledge would be an advantage

Key Responsibilities

• Scan and manage patient documentation within the Digital Medical Record in line with Health Records Management procedures and required timelines.
• Retrieve, track, and manage health records including requesting files from offsite storage, sorting returned records, and providing records to authorised staff and departments.
• Provide administrative support including answering phone calls, sorting incoming mail, and monitoring shared email inboxes and internal requests.
• Maintain accurate and confidential information management in accordance with privacy, confidentiality, and release of information policies.
• Support quality, safety, and compliance requirements including incident reporting, information security, OHS procedures, and adherence to organisational policies.
• Contribute to team operations and continuous improvement by completing training, supporting projects, and assisting with additional duties as required

What we’re looking for

• Strong computer and IT skills with the ability to accurately manage digital information systems.
• Excellent communication and customer service skills, including a professional and courteous telephone manner.
• Strong organisational skills and attention to detail, with the ability to follow processes and maintain accuracy.
• Ability to work both independently and collaboratively, building effective relationships with internal and external stakeholders and multidisciplinary teams.
• Demonstrated problem-solving and prioritisation skills, with the ability to manage competing demands in a busy environment

Position Description

Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services.

Barwon Health staff benefits

• Excellent working conditions and a strong sense of job satisfaction
• A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program
• Extensive professional development opportunities
• Attractive salary packaging benefits
• Living expenses capped at $9,010
• Meals and entertainment capped at $2,650

For more information about working at Barwon Health, please click Here

Diversity and Inclusion

Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve. We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community.

Child Safety

We are strongly committed to the safety and wellbeing of all children and young people. Click here for further information on the Victorian Government’s Child Safe Standards: About Child Safe Standards | Victorian Government (www.vic.gov.au)

Additional information

If you need adjustments to participate in the recruitment process, please contact us at peopleassist@barwonhealth.org.au

All appointments are subject to:

• Satisfactory Police Record Check
• Immunisation Status Clearance
• Working with Children Check (if applicable)

To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description. Please note: We do not accept resumes via email.

Contact person: Sally Rees
Email:  sally.rees@barwonhealth.org.au

Phone: (03) 4215 1209

Application closing date:  23rd, March 2026