End User Compute Coordinator (Grade 4), Service Support SWARH

About the role 

The End‑User Computing (EUC) Coordinator is a specialist role responsible for coordinating and managing the delivery, maintenance, and continual improvement of end‑user computing services across our health services. This position is responsible for ensuring desktops, laptops, mobile devices, thin clients, telephony, and associated applications meet the operational and clinical needs of our members. The EUC Coordinator works closely with a broad range of stakeholders including user groups, project teams, vendors, and ICT support staff to maintain a reliable, secure, and compliant endpoint environment that supports safe and effective service delivery.

Key responsibilities 

• Deliver level 3 support, manage incidents and service requests, and coordinate with internal teams to ensure seamless end-user computing services.
• Oversee testing, packaging, deployment, and maintenance of EUC applications, ensuring smooth integration across devices and environments.
• Maintain consistent device build, imaging, and configuration standards, ensuring compliance, accurate documentation, and alignment with organisational policies.
• Lead initiatives to enhance EUC services, optimise processes, and implement new technologies to improve user experience.

What we’re looking for 

Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services. 

Barwon Health staff benefits 

• Excellent working conditions and a strong sense of job satisfaction 

• A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program 

• Extensive professional development opportunities 

• Attractive salary packaging benefits 

• Living expenses capped at $9,010 

• Meals and entertainment capped at $2,650 

For more information about working at Barwon Health, please click here 

Diversity and inclusion 

Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve. We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community. 

Child safety 

We are strongly committed to the safety and wellbeing of all children and young people. Click here for further information on the Victorian Government’s Child Safe Standards 

Additional information 

If you need adjustments to participate in the recruitment process, please contact us at peopleassist@barwonhealth.org.au 

All appointments are subject to: 

• Satisfactory Police Record Check 

• Immunisation Status Clearance 

• Working with Children Check (if applicable) 

To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description. Please note: We do not accept resumes via email.