Business Support and Systems Manager (Grade 4), Medical Workforce Unit
Employment Type - Permanent Full Time
Hours per fortnight - 80
Job Category - Administration - Human Resources
Req Id - 7927
- Build your career with Victoria’s largest regional health service
- Join a supportive, high-performing team making a real impact
- Permanent full-time role | 80 hours per fortnight | ADOs, 5 weeks leave & salary packaging
About the role
The Business Support and Systems Manager plays a key role in delivering operational and systems support to the Medical Workforce Unit. This position is responsible for identifying, reviewing, and implementing process improvements and system enhancements to drive efficiency, while overseeing financial engagements with external health services. The role also leads the management of key systems and project initiatives, ensuring effective reporting and insights to support organisational objectives.
Key Responsibilities
- Lead and manage financial partnerships with public and private hospitals, including oversight of secondment agreements and collaborative workforce programs.
- Develop and deliver workforce reporting, dashboards, and analytics to support recruitment, operations, and strategic decision-making.
- Drive the planning and delivery of key Medical Workforce Unit projects, including systems, digital content, and operational initiatives.
- Oversee business performance frameworks, including KPIs, workforce planning, and unit business planning activities.
- Build and maintain strong stakeholder relationships across government, internal departments, and clinical teams to support program delivery and funding outcomes.
- Lead process improvement, systems enhancement, and governance activities, including policies, databases, and organisation-wide project representation
- Participate in a 7-day a week, after hours, on-call (telephone) roster for junior medical staff issues
What we’re looking for
- Exceptional communication and interpersonal skills, with the ability to build and manage effective stakeholder relationships
- Strong time management skills, with the capacity to manage multiple priorities and meet critical deadlines
- Proven analytical, problem-solving, and process improvement capabilities
- Demonstrated ability to influence, negotiate, and drive outcomes across diverse stakeholders
- Collaborative team player with a strong commitment to continuous improvement and shared success
Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services.
- Excellent working conditions and a strong sense of job satisfaction
- A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program
- Extensive professional development opportunities
- Attractive salary packaging benefits
- Living expenses capped at $9,010
- Meals and entertainment capped at $2,650
For more information about working at Barwon Health, please click Here
Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve. We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community.
Child Safety
We are strongly committed to the safety and wellbeing of all children and young people. Click here for further information on the Victorian Government’s Child Safe Standards: About Child Safe Standards | Victorian Government (www.vic.gov.au)
Additional information
If you need adjustments to participate in the recruitment process, please contact us at peopleassist@barwonhealth.org.au
All appointments are subject to:
- Satisfactory Police Record Check
- Immunisation Status Clearance
- Working with Children Check (if applicable)
To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description. Please note: We do not accept resumes via email.
Contact person: Matt Kropman
Email: matthew.kropman@barwonhealth.org.au
Phone: (03) 4215 0581
Application closing date: 10th, April 2026
Internal applicants:
If you are currently employed at Barwon Health, please ensure you sign in via the employee login on the external careers page or access the careers cage through One Point (intranet) before applying.
Shortlisting may commence prior to the closing date - early applications are encouraged.
Barwon Health does not accept unsolicited resumes from recruitment agencies. Candidates must apply directly through the official recruitment portal.