Administration and Customer Services Officer (Grade 1), Community Health
Employment Type - Temporary Part Time
Hours per fortnight - 32
Job Category - Administration - Administration Assistant
Req Id - 7192
- Enhance your career with the largest regional healthcare service in Victoria
- Enjoy a rewarding position in a supportive team environment!
- Temporary part time opportunity (32 hours per fortnight) until 03/02/2027
About the role
The role of Administration and Customer Service Officer (Grade 1), Community Health is to assist the Carer Support team with customer service and administrative tasks, ensuring excellent customer service for clients, family members, service providers and the public in their initial interaction with the Service. This role also has a focus on high quality admin processes including reconciling invoices, vouchers and other supports offered to carers.
Key Responsibilities
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Perform daily reception and administrative duties, including accurate data entry and timely invoice processing.
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Manage high-volume invoicing, reconciliation, purchase orders, vendor relationships, procurement coordination, reporting, and compliance activities.
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Provide timely, accurate information in response to enquiries regarding services and accounts.
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Comply with Barwon Health, Carer Support and Carer Gateway policies, procedures, documentation standards, and quality improvement requirements.
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Support workplace health and safety by adhering to OH&S policies, legislative requirements, and undertaking other duties consistent with the role.
What we’re looking for
- Appropriate qualifications / experience in administration and office management.
- Current Victorian Driver's Licence
Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services.
- Excellent working conditions and a strong sense of job satisfaction
- A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program
- Extensive professional development opportunities
- Attractive salary packaging benefits
- Living expenses capped at $9,010
- Meals and entertainment capped at $2,650
For more information about working at Barwon Health, please click Here
Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve. We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community.
Child Safety
We are strongly committed to the safety and wellbeing of all children and young people. Click here for further information on the Victorian Government’s Child Safe Standards: About Child Safe Standards | Victorian Government (www.vic.gov.au)
Additional information
If you need adjustments to participate in the recruitment process, please contact us at peopleassist@barwonhealth.org.au
All appointments are subject to:
- Satisfactory Police Record Check
- Immunisation Status Clearance
- Working with Children Check (if applicable)
To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description. Please note: We do not accept resumes via email.
Contact person: Bec Pyle
Email: rebecca.pyle@barwonhealth.org.au
Advertising closing date: 13th February 2026
Internal applicants:
If you are currently employed at Barwon Health, please ensure you sign in via the Employee Login on the external Careers Page or access the Careers Page through the intranet before applying.
Shortlisting may commence prior to the closing date - early applications are encouraged.