Administration Officer (Grade 1), Emergency Department

Employment Type -  Permanent Part Time; Casual

Job Category - Administration - Ward Clerk

Req Id - 6512 

• Engage with diverse patients and families in a fast-paced environment
• Support medical staff with critical administrative tasks for optimal patient care
• Join a dynamic team in a high-pressure and rewarding healthcare setting
• Multiple permanent part time roles available

About the role

As an Emergency Department Administrative Officer you will work in a high performing, committed and flexible administrative team that:

• provides a suite of customer and patient liaison focused services to patients, families and visitors of all areas of the Emergency Department in a manner that is respectful, compassionate and caring
• provides vital administrative support to medical and nursing staff to support patient services and care within the Department and across Barwon Health
• accurately collects complex patient and service data for reporting and financial services
• establishes strong working relationships with both internal and external stakeholders and consumers.

What we’re looking for

• demonstrated experience delivering high quality customer service
• the ability to work in a large multidisciplinary team
• a proven ability to multitask, manage competing priorities and problem solve
• a proven computer literacy and ability to learn specialist programs
• the ability to adapt to a high pressure and fast-paced environment
• the ability to work shift hours as required

Applicants with previous experience in an Emergency Department or other medical environments will be highly considered.

On average, the Emergency Department at University Hospital Geelong treats more than 200 plus people on any weekday, and even more people on weekends and during holiday periods.  The Department has dedicated assessment areas including fast track, adult, paediatric, resuscitation, trauma and mental health areas and provides a service that ensures high quality, safe, people-focused care.

Position Description

Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services.

Barwon Health staff benefits

• Excellent working conditions and a strong sense of job satisfaction
• A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program
• Extensive professional development opportunities
• Attractive salary packaging benefits
• Living expenses capped at $9,010
• Meals and entertainment capped at $2,650

For more information about working at Barwon Health, please click Here

Diversity and Inclusion

Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve. We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community.

Child Safety

We are strongly committed to the safety and wellbeing of all children and young people. Click here for further information on the Victorian Government’s Child Safe Standards: About Child Safe Standards | Victorian Government (www.vic.gov.au)

Additional information

If you need adjustments to participate in the recruitment process, please contact us at peopleassist@barwonhealth.org.au

All appointments are subject to:

• Satisfactory Police Record Check
• Immunisation Status Clearance
• Working with Children Check (if applicable)

To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description. Please note: We do not accept resumes via email.

Contact person: Sue Driscoll - Manager

Email: sue.driscoll@barwonhealth.org.au

Phone: (03) 4215 0166

Application closing date:   26th March 2026