Administration Officer (Grade 1), Paediatric Outpatients

Key responsibilities 

• Provide prompt, equitable and accurate customer service in a professional courteous and helpful manner. Ensuring customer focused standards are continuously maintained. Ensuring patient confidentiality is maintained at all times consistent with Barwon health policies and values.
• Utilisation on Barwon Health’s IT systems with accurate patients related documentation. Provide accurate data entry and compliance with reporting standards. Ensuring the completion of mandatory competencies and Performance reviews.
• Establish and maintain effective communication within a multidisciplinary team.
• Provide accurate data entry in compliance with reporting standards
• Comply with relevant Barwon Health’s policies and procedures. Practice in accordance with relevant health care or industry standards. Undertake special projects or reports required by the manager. Exhibits commitments to Barwon Health’s values including commitment to age-appropriate communications and behaviours

What we’re looking for 

• Experience in challenging and busy consumer focused environment
• Experience in customer service
• Computer literacy and the ability to learn specialist programs used within paediatric outpatient department
• Experience In a team focused environment
• Ability to work rostered shifts that include day, evening and across different Barwon Health locations

Position Description  

Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services. 

Barwon Health staff benefits 

• Excellent working conditions and a strong sense of job satisfaction 

• A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program 

• Extensive professional development opportunities 

• Attractive salary packaging benefits 

• Living expenses capped at $9,010 

• Meals and entertainment capped at $2,650 

For more information about working at Barwon Health, please click here 

Diversity and inclusion 

Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve. We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community. 

Child safety 

We are strongly committed to the safety and wellbeing of all children and young people. Click here for further information on the Victorian Government’s Child Safe Standards 

Additional information 

If you need adjustments to participate in the recruitment process, please contact us at peopleassist@barwonhealth.org.au 

All appointments are subject to: 

• Satisfactory Police Record Check 

• Immunisation Status Clearance 

• Working with Children Check (if applicable) 

To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description. Please note: We do not accept resumes via email.