Administration Officer (Grade 1), Maternity Services

Key Responsibilities

• Deliver consumer-centred, courteous reception and customer service, ensuring confidentiality, accurate patient registration, and a welcoming experience for women, families, and visitors.

• Work collaboratively within a multidisciplinary team, maintaining clear and professional communication to support effective patient flow and positive consumer outcomes.

• Maintain accurate data entry, documentation, and audits while complying with Barwon Health policies, privacy, information management legislation, and mandatory training requirements.

• Use clinical and administrative systems (iPM, BOSSnet, Birthing Outcomes System) appropriately, identifying and reporting data issues to support safety, quality, and continuous improvement.

What we’re looking for

• Excellent verbal and written communication skills with advanced computer literacy including MS Office; ability to learn specialist systems
• Experience using iPM
• Strong customer service and interpersonal skills with the ability to work in a busy, consumer-focused environment
• Flexibility to work rostered shifts

Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services.

Barwon Health staff benefits

• Excellent working conditions and a strong sense of job satisfaction
• A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program
• Extensive professional development opportunities
• Attractive salary packaging benefits
• Living expenses capped at $9,010
• Meals and entertainment capped at $2,650

For more information about working at Barwon Health, please click Here

Diversity and Inclusion

Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve. We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community.

Child Safety

We are strongly committed to the safety and wellbeing of all children and young people. Click here for further information on the Victorian Government’s Child Safe Standards: About Child Safe Standards | Victorian Government (www.vic.gov.au)

Additional information

If you need adjustments to participate in the recruitment process, please contact us at peopleassist@barwonhealth.org.au

All appointments are subject to:

• Satisfactory Police Record Check
• Immunisation Status Clearance
• Working with Children Check (if applicable)

To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description. Please note: We do not accept resumes via email.