Administration Assistant | Central Hub | Mental Health, Drug & Alcohol Service
Employment Type - Temporary Part Time
Hours per fortnight - 13
Job Category - Administration - Administration Assistant
Req Id - 5841
- Be the first point of contact at our brand-new Geelong Central Hub
- Customer Service and administrative role
- Fixed Term Part time position | 2 days per fortnight until 19/01/2026
About Barwon Health
Barwon Health is one of the largest and most comprehensive regional health services in Australia, providing care at all stages of life and circumstance. Services available through Barwon Health cover the full spectrum from primary care, community services, aged care, rehabilitation, mental health, emergency and acute care. We serve more than 500,000 people through the efforts of more than 9000 staff and volunteers across more than 20 sites. Barwon Health is committed to developing a vibrant culture of education, training and research that advances health and wellbeing for all.
About Mental Health, Drug and Alcohol Services (MHDAS)
MHDAS provides integrated and recovery oriented mental health, drugs and alcohol assessment, treatment and community support to people of all ages within the Barwon region experiencing, or at risk of experiencing, mental health and drug & alcohol issues, and their families.
Our service is internationally recognised for its innovative clinical programs and integrated models of practice that are client centred, accessible and family inclusive. We are fortunate to enjoy terrific internal relationships and have developed excellent partnerships with the local community that provide for seamless integrated care for our clients.
MHDAS is entering a new phase of co-design of our service system with people who access our services and our wider community. This will build on our nationally recognized unique cultural approach to the challenges of recovery-oriented service delivery to redesign our service system.
About the facility
Our major sites include University Hospital Geelong in Geelong’s CBD, the McKellar Centre precinct in North Geelong, Barwon Health North in Norlane, and residential aged care facilities spanning the region. Comprehensive mental health, community health and dental services are delivered through various programs across the Barwon South West Region, including Torquay and Colac.
About the role
The Central Hub Administration team employed by Barwon Health will provide clerical, secretariat, receptionist and back of house support functions to the MHDAS services located at the Central Hub to ensure that consumers with mental illness and/or drug and alcohol issues receive courteous, efficient and clinically effective care. Please note that after business hours and weekend work will be required.
Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services.
About You
- Experience in a consumer focused and customer facing role.
- Excellent communication and interpersonal skills with the ability to vary communication style as required
- Ability to organise tasks and work environment efficiently with minimal supervision and under conditions of competing demands
- Experience in the application of confidentiality principles and consumer privacy laws
- Excellent data entry skills
- A competent knowledge of Microsoft Word, Outlook, Excel and PowerPoint
- Able to communicate with all internal and external customers in a professional and courteous manner and application of principles of confidentiality and patient privacy
- Practice working in an organisation delivering health administration/ and or human services to disadvantaged or disabled people
- We actively encourage applications from candidates with Lived experience (Consumer and/or Carer) of mental distress/illness and/or drug and alcohol use.
- Ability to work across 7 day roster including evenings, weekends and public holidays.
About the culture
You will have the opportunity to be part of a highly skilled, professional and dedicated team who take pride in providing high quality services. We promote positive, respectful relationships and strong partnerships within the workplace. Grow and develop your capabilities with Barwon Health’s commitment to professional development.
- Excellent working conditions with a high sense of job satisfaction.
- A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program.
- Wide-range of professional development opportunities to enhance your career.
- Attractive salary packaging benefits. Living expenses capped at $9010 and meals and entertainment capped at $2650.
Derived from the local Wathaurong Aboriginal name for the region Djilang, Geelong is thought to mean ‘Tongue of Land’.
Geelong offers a range of lifestyle choices including inner city, coastal, suburban and rural homes.
- Geelong is home to world class schools and education providers.
- Doorstep to the Great Ocean Road, Bellarine Peninsula and the Surf Coast
- Appreciate our vast and abundant parklands, sports and entertainment attractions, and thriving dining and shopping complexes.
To learn more about the region, click here.
Diversity and Inclusion
We believe in the power of diversity and inclusion. We celebrate the unique backgrounds, perspectives, and talents of our team members, fostering an environment where everyone feels valued and respected.
Our commitment to diversity strengthens our ability to provide compassionate and equitable care to all individuals, regardless of their backgrounds, abilities and identities.
We are committed to providing positive employment opportunities and a workplace that promotes wellbeing, and we welcome and encourage applications from those who identify as Aboriginal and/or Torres Strait Islander.
We actively encourage individuals with disabilities and diverse backgrounds and identities to apply for our positions. Should you require any reasonable adjustments or support during the recruitment process, we are here to assist you every step of the way.
We are committed to the safety and wellbeing of all children and young people. Click here for further information on the Victorian Government’s Child Safe Standards.
If you need assistance with your application for this role, please email the Mental Health recruitment team at mentalhealth.recruitment@barwonhealth.org.au with your preferred contact method and details, and we will get in touch with you.
Contact person: Trudi Duckett - Team Leader Central Hub
Email: trudi.duckett@barwonhealth.org.au
Phone: 0468 573 985, Monday to Friday, 9am to 4pm
Application closing date: Saturday 18, October 2025