Administration Assistant (Grade 1), Medical Specialist Clinics
Employment Type - Permanent Part Time
Hours per fortnight - 56
Job Category - Administration - Clerical/Data Entry/Typist/Telephonist
Req Id - 9224
- Make a difference by helping patients access timely specialist care and services.
- Join a vibrant team of dedicated health professionals, where your passion will make a real difference
- Permanent part-time position (56 hours per fortnight) 5 weeks annual leave pro rata and salary packaging
About the role
An exciting opportunity exists for an Administration Assistant to join the Medical Specialists Clinics team.
In this role, you will provide high-quality administrative, reception and clerical support to ensure the smooth day-to-day operation of Specialist Clinics. As a key point of contact for patients, carers, General Practitioners and healthcare professionals, you will play an important role in coordinating appointments, managing referrals and supporting patients throughout their healthcare journey.
Working within a multidisciplinary team, you will contribute to the delivery of efficient, consumer-focused services by managing clinic administration, supporting telehealth appointments, maintaining accurate patient records and liaising with a range of internal and external stakeholders. This is an excellent opportunity for an organised and customer-focused administrator who enjoys working in a fast-paced healthcare environment and is committed to delivering exceptional patient experiences.
Key Responsibilities
- Provide professional reception and customer service, managing patient enquiries, appointment scheduling, referrals, waitlists, telehealth support and patient registrations
- Deliver accurate and timely administrative support, including data entry, email management, clinic documentation, interpreter bookings and maintenance of patient records in accordance with organisational policies
- Liaise effectively with patients, carers, GPs, specialists and other service providers while contributing to a positive team environment that supports efficient clinic operations
What we’re looking for
- Demonstrated experience delivering exceptional customer service, with strong verbal and written communication skills and the ability to engage effectively with patients, carers and healthcare professionals
- Well-developed administrative and computer skills, with the ability to maintain accurate records, learn new systems and manage competing priorities in a busy environment
- Proven ability to work collaboratively within a team, demonstrate flexibility and professionalism, and contribute positively to a supportive and continuous learning culture
Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services.
-
Excellent working conditions and a strong sense of job satisfaction
-
A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program
-
Extensive professional development opportunities
-
Attractive salary packaging benefits
-
Living expenses capped at $9,010
-
Meals and entertainment capped at $2,650
-
For more information about working at Barwon Health, please click Here
Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve. We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community.
Child Safety
We are strongly committed to the safety and wellbeing of all children and young people. Click here for further information on the Victorian Government’s Child Safe Standards: About Child Safe Standards | Victorian Government (www.vic.gov.au)
Additional information
If you need adjustments to participate in the recruitment process, please contact us at peopleassist@barwonhealth.org.au
All appointments are subject to:
-
Satisfactory Police Record Check
-
Immunisation Status Clearance
-
Working with Children Check (if applicable)
To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description. Please note: We do not accept resumes via email.
Contact person: Kate Beach
Email: kate.beach@barwonhealth.org.au
Phone: (03) 4215 1247
Application closing date: 18 November 2026
Internal applicants:
If you are currently employed at Barwon Health, please ensure you sign in via the employee login on the external careers page or access the careers page through One Point (intranet) before applying.
Shortlisting may commence prior to the closing date - early applications are encouraged.
Barwon Health does not accept unsolicited resumes from recruitment agencies. Candidates must apply directly through the official recruitment portal.