Administative Support (Grade 2), Service Operations Centre

About the role 

Join the Service Operations Centre team and play a key role in ensuring the smooth and efficient delivery of day-to-day administrative functions across the service. Working closely with the Service Operations Centre Workforce and Operations Managers, you will develop a strong understanding of the Centre’s services, support operational requirements, maintain and manage relevant systems, and engage with key stakeholders to ensure administrative processes meet the needs of the organisation.

Key responsibilities 

• Coordinate the day-to-day administrative functions of the Service Operations Centre, including Language Services, Accommodation Services and Workforce Management, ensuring efficient service delivery and professional, consumer-focused customer service

• Maintain accurate databases, rosters, staff records and accommodation documentation; manage bookings, invoicing and payroll-related queries, and prepare reports to support operational and workforce requirements

• Liaise with internal and external stakeholders, support the orientation of new staff, maintain confidentiality and compliance with Barwon Health policies, and ensure accurate documentation, incident follow-up and continuous improvement of administrative processes

What we’re looking for 

• Demonstrated computer literacy, including proficiency in Microsoft Office applications and the ability to learn and use specialist administrative systems

• Excellent verbal and written communication skills, with the ability to communicate professionally and effectively with a range of internal and external stakeholders

• Excellent verbal and written communication skills, with the ability to communicate clearly and professionally with a range of stakeholders 

 Position Description  

Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services 

Barwon Health staff benefits 

• Excellent working conditions and a strong sense of job satisfaction 

• A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program 

• Extensive professional development opportunities 

• Attractive salary packaging benefits 

• • Living expenses capped at $9,010 

• • Meals and entertainment capped at $2,650 

For more information about working at Barwon Health, please click here 

Diversity and inclusion 

Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve. We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community. 

Child safety 

We are strongly committed to the safety and wellbeing of all children and young people. Click here for further information on the Victorian Government’s Child Safe Standards 

Additional information 

If you need adjustments to participate in the recruitment process, please contact us at peopleassist@barwonhealth.org.au 

All appointments are subject to: 

• Satisfactory Police Record Check 

• Immunisation Status Clearance 

• Working with Children Check (if applicable) 

To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description. Please note: We do not accept resumes via email.